|About Us Spa-Care are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Unit C, Halesfield 10, Telford, Shropshire TF7 4QP
Phone: 01952 580880
Fax: 01952 580744
Co Registration: 7340362
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days .|
For overnight delivery please try to make your order beofre mid-day.
All prices quoted are for deliveries within the UK except for Scottish Highlands and Northern Ireland.
For prices within these areas and for Europe please call.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01952 580880 or fax us on 01952 580744 or write to us at Unit C, Halesfield 10, Telford, Shropshire TF7 4QP|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
WE DO NOT HOLD ANY CUSTOMER FINANCIAL (CREDIT CARD OR DEBIT CARD) DETAILS
1. Financial Details are not held in clear text on any web site.
2. Financial Details are not held on any Office-based PC, Laptop, Network or Server
3. Financial Details are not held in any hand-written or typed paper format on our premises,
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|
We offer a FULL 'No Questions Asked' Return Policy, if for any reason you are dissatisfied with your products you may return them for a full refund or replacement. This offer is open for fourteen days upon receipt of product. Please telephone 01952-580880 for further details.
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